Responsible Gambling — Keep the fun,
keep the control
db11 believes entertainment is truly enjoyable only when it is controlled and experienced with awareness. Our tools and support are here for you.
Why is responsible gambling important at db11?
Online betting and casino games can be a form of entertainment — but they should never be a source of financial stress or emotional hardship.
db11 always puts the well-being and safety of its players first. Playing on our platform is not just about the chance to win — it is a responsible entertainment experience. We understand that for some people gambling can become a habit that, if left unchecked, may cause harm. That is why we provide a range of protective tools and support services.
db11's responsible gambling policy is not just a rule — it is part of our values. We want you to feel satisfied and at ease at the end of every session. On this page you will find detailed information about deposit limits, self-exclusion, the time-out feature, and how to recognise warning signs.
Only individuals aged 21 or older may open an account and play at db11. This is a strict policy and is never relaxed under any circumstances.
Our protective tools
db11 helps you stay in full control of your gambling.
Deposit Limit
You can set a maximum on how much you deposit per day, per week, or per month. Once set, the limit takes effect immediately; however, a waiting period applies if you wish to increase it.
Time-Out Feature
If you feel you need a temporary break, you can block access to your account and betting for a set period (for example, 24 hours up to several weeks).
Self-Exclusion
If gambling becomes difficult to control, you can request through self-exclusion to have your account permanently closed for an extended period. This is an important step and we handle it with the utmost confidentiality.
Loss Limit
You can set a maximum on how much you lose within a given period. Once that limit is reached, your account will automatically stop you from betting for the remainder of that period.
Session Time Limit
Set a limit on how long you play in one go. After the set time the platform will remind you to take a break. Taking regular breaks is an important part of healthy gambling.
Account Verification
db11 ensures that every account holder is of legal age. The age verification process is secured with SSL encryption and your information is kept completely confidential.
Recognise the warning signs
Gambling problems do not always appear suddenly — they build up gradually. If you notice any of the signs below in yourself, stop and seek help. Self-awareness is the first step to staying safe.
db11's support team is always here for you. If you are in any of the situations listed below, contact us via live chat or email.
- You are betting beyond your budget and playing more to chase losses.
- You are borrowing money from family or friends to gamble, or doing so secretly.
- You have tried to stop gambling but keep coming back.
- Gambling is affecting your work, studies, or family responsibilities.
- When you cannot gamble you feel anxious, irritable, or moody.
- You are hiding your gambling from your family.
- You no longer enjoy gambling unless you bet larger and larger amounts.
Rules for healthy gambling
A few simple habits keep betting in the realm of entertainment.
Set a budget
Before each session, decide on a spending limit and stick to it strictly. Only play with money you can afford to lose without it affecting your daily life.
Set a time limit
Decide how long you will play before you start. Set a timer and stop when it goes off — whether you are winning or losing. Take regular breaks.
Treat it as entertainment
See gambling as entertainment, not as a source of income. Winning is a possibility, not a guarantee. Keep a mindset that accepts losses.
Maintain balance
Keep a balance with family, friends, and other leisure activities. Gambling should be a small part of life, not the main part.
When you need help, we are here
db11's support team is available 24/7 and ready to assist you in both Bengali and English.
If you feel that gambling is having a negative impact on your life, or if you want to activate any protective tool — do not hesitate to contact us. We will assist you with complete confidentiality.
For self-exclusion or any account-related request, write to us directly by email. We will act promptly.
Why the 21+ age limit?
The minimum age to play at db11 is 21. This rule applies in the context of Bangladesh and cannot be changed under any circumstances. Protecting minors from exposure to gambling is our highest priority.
Age verification is mandatory at the time of account registration. If an account's age cannot be verified or false information is provided, that account and any winnings associated with it may be voided.
If you suspect that a minor you know is using db11, notify our support team immediately.
Minimum Age
21
years
Age Verification
Mandatory at registration
SSL Protection
Data fully encrypted
Fair Play
Assured and transparent environment
Play safe, play on db11
Play responsibly and keep entertainment as just that — entertainment. For any questions, visit our FAQ page or contact support directly.